Privacy Policy

Last updated: April 2026

1. Introduction
This Privacy Policy explains how Buzzback collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth).

2. Information We Collect
We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed via third parties)

We may also collect non-personal data such as browser type, device information, and website usage data.

3. How We Collect Information
We collect information when you:

  • Make a purchase

  • Contact us

  • Subscribe to updates

  • Use our website

4. Use of Information
We use your information to:

  • Process and deliver orders

  • Communicate with you

  • Provide customer support

  • Improve our products and website

5. Marketing Communications
If you opt in, we may send you marketing emails about our products and updates. You can unsubscribe at any time by clicking the unsubscribe link or contacting us.

6. Payments
Payments are securely processed via third-party providers such as Stripe and PayPal.

We do not store your full payment details.

7. Cookies & Analytics
Our website may use cookies and analytics tools to:

  • Improve user experience

  • Analyse website traffic

You can disable cookies through your browser settings.

8. Disclosure of Personal Information
We may disclose your information to:

  • Payment processors

  • Shipping providers

  • Website hosting and analytics services

Some of these providers may store data outside Australia.

We do not sell your personal information.

9. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

10. Access & Correction
You may request access to or correction of your personal information by contacting us.

11. Data Retention
We retain personal information only as long as necessary to fulfil orders and comply with legal obligations.

12. Complaints
If you have concerns about how we handle your personal information, please contact us. We will respond within a reasonable timeframe.

13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.

14. Contact
For any privacy-related enquiries, please contact:
support@animora.com.au